More Revenue. Lower CAC. Loyal Customers.
Your AI Agent engages shoppers on WhatsApp the moment they hesitate, Journey Orchestration recovers carts automatically within 15 minutes, and the Engagement CRM attributes every rupee to its source.
Quick setup
Most teams see ROI within 30 days
The E-Commerce challenge
Why D2C brands leak revenue they've already earned
Abandoned carts, generic campaigns, and invisible attribution, the three gaps killing your margins.
Abandoned carts drain your revenue
70%+ of carts are abandoned. Email recovery alone captures only 5–8% of them. Months of CAC investment walks away at checkout.
Your AI Agent flags the abandonment instantly, and Journey Orchestration fires a WhatsApp cart recovery sequence within 15 minutes, with a personalized reminder and optional discount. Average recovery rate: 72%.
Every customer gets the same campaign
Sending new-arrival emails to customers who just bought, or discount codes to customers who never needed them, destroys margins and unsubscribes.
The Engagement CRM segments by RFM (Recency, Frequency, Monetary value) and purchase history, and Journey Orchestration makes sure each customer sees only products and offers relevant to them. ROI: 4.5×.
No visibility into which campaigns drive revenue
Knowing open rates isn't the same as knowing revenue. Which campaign drove which order? Which segment has the highest LTV?
The Engagement CRM's attribution dashboard connects every campaign send, every AI Agent conversation, and every order placed, showing revenue per campaign, per segment, and per channel.
Win back lost revenue before your competitor does.
Your AI Agent detects cart abandonment in real time and reaches out on WhatsApp within 15 minutes, before the shopper has even closed their browser, ready to answer a question or nudge the purchase forward. If that doesn't convert, Journey Orchestration takes over automatically: the message contains the exact product(s) left behind, a personalized nudge, and optional discount logic that only activates if earlier messages go unanswered. Multi-step follow-up at 2h and 24h captures buyers who needed a second touch. WhatsApp outperforms email recovery by 4× because it lands where attention already is.
Meera K.
₹4,280 cart · 2 items
Recovery sequence
Hi Meera! You left something behind 🛍 Your cart: Silk Kurti + Jute Bag
Still thinking? Here's 10% off, valid for 2 hours ⏰
Meera completed purchase · ₹3,852 · Coupon applied
Audience
High-LTV Loyalists · 1,240 contacts
Message
👋 Hi {{first_name}}, as one of our top customers you get early access to our new collection, 48 hours before anyone else.
Every customer sees what they'll actually buy.
Generic batch-and-blast campaigns destroy margins and spike unsubscribes. The Engagement CRM builds RFM segments automatically, high-LTV loyalists, one-time buyers, lapsed customers, and new shoppers, and Journey Orchestration sends each one a completely different campaign. Dynamic product blocks inside each WhatsApp message are populated from the customer's own purchase history. New arrival announcements only reach segments who have bought in that category. Reorder reminders fire automatically for consumables based on average repurchase interval.
Turn one-time buyers into lifetime customers.
The purchase is the beginning, not the end. Journey Orchestration's post-purchase sequence sends order confirmation, shipping updates, and a review request at day 3. At day 7, an upsell recommendation based on the purchased product is sent. At day 30, a loyalty tier update or reorder reminder fires. Lapsed customers (no order in 60+ days) enter a win-back Journey automatically, and if they reply, the AI Agent picks up the conversation with full purchase history already loaded from the Engagement CRM. Every touchpoint is personalised, timed by behaviour, and measured against revenue generated.
3rd purchase
LTV
₹18,400
6× purchases
Post-purchase journey
Order confirmed · ₹2,100
Delivery update sent via WhatsApp
Review request · 4★ review received
Personalised reorder nudge · Opened
“Geta.ai's WhatsApp cart recovery alone pays for the entire platform 3× over. Our recovery rate went from 9% (email only) to 72% (WhatsApp sequence). Every campaign now ties directly to revenue, we finally know what's working.”
Riya Malhotra
Head of Growth, StyleNova D2C
72%
WhatsApp cart recovery rate
4.5×
Campaign ROI
How It Works
From First Visit to Loyal Customer
One system, four steps: the AI Agent, Journey Orchestration, Engagement CRM, and Unified Inbox working together from the moment a shopper lands to the moment revenue is attributed.
AI Agent engages the shopper the moment they hesitate
Whether a shopper abandons their cart or messages in with a question, the AI Agent responds instantly on WhatsApp, answering sizing, shipping, or order questions in real time and nudging the purchase forward.
Journey Orchestration follows up automatically
If the AI Agent's first nudge doesn't convert, an automated WhatsApp, Email, and SMS recovery sequence fires at 15 minutes, 2 hours, and 24 hours, personalized to the exact cart contents.
Engagement CRM tracks the customer profile
RFM score, purchase history, and category affinity update automatically after every order and conversation, feeding every future campaign and every AI Agent reply.
Support team closes from the Unified Inbox when needed
Complex order or return queries the AI Agent can't resolve land in the Inbox with full purchase context already attached. Every recovered order is attributed back to its channel and campaign.
See it in action
“Do you have this in size M? Still deciding”
AI Agent confirms size M is in stock over WhatsApp. If still no purchase, Journey Orchestration sends a reminder at 15 minutes and a 10% code at 24 hours.
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