Geta AI Labs Pvt Ltd · Founded 2023 · Pune, India
We're building the future of customer engagement.
One conversation at a time. For every business, not just the ones with enterprise budgets.
500+ businesses
across 6 countries
Most businesses run customer engagement like it's 2015. Disconnected tools, manual follow-ups, messages that go out to everyone instead of the right person at the right moment. We built Geta.ai to fix that.
The Geta.ai founding team, Pune 2023
By the numbers
500+ businesses across 6 countries
500+
Businesses using Geta.ai
10M+
Customer conversations handled on the platform
6
Channels unified in one system
4
Industry verticals with pre-built workflows
From 2-person startups to 500-seat enterprise teams, Geta.ai powers the engagement stack for businesses across Real Estate, Education, Finance, and E-Commerce.
Our journey
How we got here
From a simple idea to a platform trusted by 500+ businesses. Here’s our story.
2023
Founded in Pune as Geta AI Labs Pvt Ltd. Our first customers were in Education, followed quickly by Real Estate. Engagement CRM built and launched.
2024
WhatsApp API went live. AI Agents and Journey Orchestration shipped. Shared Inbox and Widget Forms added. Customer base crossed 500 businesses by year end.
2025
Voice AI Agent launched. Expanded into Healthcare, Finance, and Events. Deeper segmentation, smarter automation triggers, and stronger multi-channel capabilities across the platform.
2026
Multi-language AI Agents rolled out. Deeper integrations with WhatsApp Cloud API and real-time lead scoring added. Building toward 1,000 active customers.
Leadership
Dr. Vikram Kumar
Managing Director, Geta.ai
Founder & MD — SRV Media Pvt. Ltd. · Founder & MD — Geta AI Labs Pvt. Ltd. · Co-Founder, Easebuzz
Dr. Vikram Kumar is the Founder and Managing Director of both Geta AI Labs Pvt. Ltd. and SRV Media Pvt. Ltd., an ISO-certified digital marketing agency he established in 2011. He holds a Ph.D. from Symbiosis International (Deemed University) and an MBA in IT, and previously led IT projects at HDFC Bank. With over 20 years of experience in digital growth and technology, he also co-founded Easebuzz, a fintech payments platform. At Geta.ai, he brings strategic vision and an entrepreneurial track record that bridges technology, marketing, and business scale.
The team
The team behind Geta.ai
Shubham Puranik
Director & Head of Product Management
Ketan Ghumatkar
Engineering Head
Hrushikesh Udawant
Sales & Marketing Head
Prasad Chaudhari
Engineer Manager
Lakshya Tyagi
Engineer Manager
Sumeet Bhise
Customer Success Head
Sumeet Kamble
Senior Software Developer
Paridhi Agrawal
QA Lead
Mentors & Advisors
The minds guiding us forward
Geta.ai is shaped not just by its founders, but by the senior leaders who mentor and guide us.
Dr. Ramakrishnan Raman
Vice Chancellor, Symbiosis International (Deemed University)
Vice Chancellor of Symbiosis International (Deemed University), one of India's top private universities. With a passion for developing future leaders, he has built his career across the corporate, academic, and research domains. His consulting work on ERP implementation and research in AI and IT strategy make him a trusted advisor to emerging technology companies.
Krishna Kumar
Engineering Leader & Advisor
IIT Kharagpur alumnus with 20+ years scaling global engineering orgs. Former Director at Oracle OCI where he led 80-person Data Security & Zero Trust teams, and Head of Engineering at AWS where he built 90-person orgs and launched 40+ microservices. Previously drove $190M+ in annual savings at Amazon through ML-powered logistics. Advises Geta.ai on platform architecture, AI/LLM adoption, and scaling engineering teams.
Our principles
What drives us
🎯
Customer Obsession
Every product decision starts with one question: does this make our customers more successful? We measure ourselves by their outcomes, not our features.
⚡
Speed & Simplicity
Complexity is the enemy of adoption. We build powerful systems that feel effortless. If it takes more than 2 hours to go live, we've failed.
📊
Measurable Impact
We don't believe in vanity metrics. Every feature ships with one test: does it lower CAC, improve conversion, or drive more revenue? If the answer isn't obvious, it goes back to the drawing board.