How the Voice Agent thinks and decides, on its own
No scripts, no human monitoring every call. The agent reasons through each conversation in real time and autonomously decides whether to qualify, book, or transfer, then acts.
Contact profile + call script context + qualification criteria
Speech-to-text → Intent → Dynamic response → Autonomous action (qualify/book/transfer)
Spoken response + Lead score update + CRM log + Next Journey step, no human review needed
Call every new lead within minutes, before they lose interest
Research shows lead conversion drops by 80% after the first 5 minutes. Geta.ai's Voice Agent calls new leads within a configurable window, often under 5 minutes, engaging them while intent is highest. Your human team gets a ranked list of pre-qualified, interested leads to work with, not a raw inquiry list.
- Configurable call trigger, within N minutes of lead entry
- Calls during business hours with timezone awareness
- Voicemail drop if unanswered, personalised to the lead
- Retry logic, 2nd and 3rd attempt with configurable gaps
Cut no-shows with automated voice reminders
Every no-show costs time and revenue. The Voice Agent calls contacts 48h and 24h before every appointment, confirming attendance, handling reschedule requests in natural conversation, and updating your calendar automatically. No human involvement needed for the reminder workflow.
- Multi-interval calling: 48h, 24h, and 2h before appointments
- Natural reschedule handling, books the new slot in real time
- Confirmation status synced to CRM and assigned advisor notified
- Fallback to WhatsApp/SMS if call goes unanswered twice
Voice Agent vs. Traditional Approach
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